GAHANNA, Ohio, April 30, 2020 – Due to the financial challenges individuals and families may be experiencing as a result of the COVID-19 outbreak, AEP Ohio today announced it is extending availability of its Neighbor to Neighbor Utility Assistance Program to eligible AEP Ohio customers through June 30, 2020.
Through a partnership between AEP Ohio, an American Electric Power (NYSE: AEP) company, and Dollar Energy Fund, the Neighbor to Neighbor Program supports families in need with a grant applied directly to their AEP Ohio account to prevent disconnection of, or to restore their electric service. Heating assistance is available once per program year on a first-come, first-served basis. Eligible account holders may apply for assistance through June 30, 2020, while funds are available.
“We recognize the significant and unprecedented challenges that many of our customers may be facing with the COVID19 outbreak, especially those who have experienced an unexpected job loss,” said Katie Grayem, director of Customer Experience for AEP Ohio. “Being a good community partner and neighbor is who we are and what we do, and we are committed to giving our neighbors, who may are struggling to make ends meet, a helping hand to ensure their electric service stays connected.”
To apply, customers may contact one of the AEP Ohio Neighbor to Neighbor Program’s network of more than 120 Ohio community-based organizations. To qualify, an applicant’s total gross household income must be at or below 250 percent of the Federal Poverty Income Guidelines.
For example, a family of four earning up to $65,500 per year is income-eligible for the program. Households must have made payments to AEP Ohio totaling at least $75 in the three months prior to applying for a grant and owe a minimum of $50 on their AEP Ohio bill. Full eligibility guidelines and application instructions can be found at http://AEPOhio.com/helpaneighbor
The AEP Ohio Neighbor to Neighbor Program is funded by public contributions that are matched dollar-for-dollar by AEP Ohio. Utility customers may make a contribution through their monthly AEP Ohio bill.
Donations also can be made online at http://AEPOhio.com/helpaneighbor or by sending a check directly to AEP Ohio Neighbor to Neighbor Program, Box 42329, Pittsburgh, PA 15203. Every donation to the Neighbor to Neighbor Program is used to assist eligible families residing in Ohio. Every dollar donated to the Neighbor to Neighbor Program will be matched by AEP Ohio. These matching funds and 100% of your donation will assist limited-income families residing in Ohio to afford utility service. With AEP Ohio’s generous match, your tax-deductible donation will have twice the impact.
For more information about Dollar Energy Fund and how to apply for the Hardship Program or donate to the organization, visit http://www.dollarenergy.org