AEP Ohio Neighbor to Neighbor Program Accepting Applications for Winter Heating Assistance

Written by on April 22, 2021


The AEP Ohio Neighbor to Neighbor Program is now accepting applications for utility assistance grants for the 2020-2021 winter heating season. 

Through a partnership between AEP Ohio, an American Electric Power (NYSE: AEP) company, and Dollar Energy Fund, the Neighbor to Neighbor Program supports families in need with a grant applied directly to their AEP Ohio account to prevent disconnection of, or to restore their electric service. Heating assistance is available once per program year on a first-come, first-served basis. Eligible account holders may apply through April 30, 2021, while funds are available.

“The COVID-19 pandemic has left many families and individuals in the communities we serve facing very difficult economic challenges due to job loss or unexpected expenses,” said Katie Grayem, director of Customer Experience for AEP Ohio. “Being a good community partner and neighbor, we are committed to providing those who may be struggling to make ends meet, a helping hand to ensure their electric service stays connected.”

Since AEP Ohio and Dollar Energy Fund launched the Neighbor to Neighbor Program in May 2009, more than $14.6 million in assistance has been granted to more than 61,000 customers.

To apply, customers may contact one of the AEP Ohio Neighbor to Neighbor Program’s network of more than 120 Ohio community-based organizations. To qualify, an applicant’s total gross household income must be at or below 250 percent of the Federal Poverty Income Guidelines.

For example, a family of four earning up to $65,500 per year is income-eligible for the program. Households must have made payments to AEP Ohio totaling at least $75 in the three months prior to applying for a grant and owe a minimum of $50 on their AEP Ohio bill. Full eligibility guidelines and application instructions can be found at www.AEPOhio.com/N2N.

“Dollar Energy Fund is proud to maintain its support for AEP Ohio and its efforts to serve families who find themselves in a temporary financial crisis,” said Chad Quinn, chief executive officer of Dollar Energy Fund. “The AEP Ohio Neighbor to Neighbor Program has become a very useful resource for thousands of households across Ohio, enabling them to maintain utility service when blindsided by an unexpected expense.”

The AEP Ohio Neighbor to Neighbor Program is funded by public contributions that are matched dollar-for-dollar by AEP Ohio.  Utility customers may make a contribution through their monthly AEP Ohio bill. Donations also can be made online at www.AEPOhio.com/N2N or by sending a check directly to The AEP Ohio Neighbor to Neighbor Program, Box 42329, Pittsburgh, PA 15203. Every donation to the Neighbor to Neighbor Program is used to assist eligible families residing in Ohio. Every dollar donated to the Neighbor to Neighbor Program will be matched by AEP Ohio.  These matching funds and 100% of your donation will assist limited-income families residing in Ohio to afford utility service.  With AEP Ohio’s generous match, your tax-deductible donation will have twice the impact!

For more information about Dollar Energy Fund and how to apply for the Hardship Program or donate to the organization, visit www.dollarenergy.org.

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AEP Ohio is based in Gahanna, Ohio, and is a unit of American Electric Power. AEP Ohio provides electricity to nearly 1.5 million customers. News and information about AEP Ohio can be found at AEPOhio.com.

American Electric Power, based in Columbus, Ohio, is focused on building a smarter energy infrastructure and delivering new technologies and custom energy solutions to our customers. AEP’s more than 18,000 employees operate and maintain the nation’s largest electricity transmission system and more than 219,000 miles of distribution lines to efficiently deliver safe, reliable power to nearly 5.4 million regulated customers in 11 states. AEP also is one of the nation’s largest electricity producers with approximately 31,000 megawatts of diverse generating capacity, including about 5,200 megawatts of renewable generation. AEP’s family of companies includes utilities AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana and east Texas). AEP also owns AEP Energy, AEP Energy Partners, AEP OnSite Partners, and AEP Renewables, which provide innovative competitive energy solutions nationwide.

About Dollar Energy Fund, Inc.

Dollar Energy fund was founded in 1983 and has grown to become the largest hardship fund in Pennsylvania and one of the largest programs of its kind in the United States. Dollar Energy Fund is a 501 (c) 3 organization in the state of Pennsylvania.  Since 1983, the organization has provided $163 million in utility assistance grants to more than 586,000 limited-income families and individuals. The organization also assists limited-income households in West Virginia, Ohio, Virginia, Tennessee, Maryland, Louisiana, Texas, Arkansas, Kentucky, California, Connecticut, Indiana and Nebraska.  Individuals interested in contributing to Dollar Energy Fund can do so through their utility bills, by sending donations directly to Box 42329, Pittsburgh, PA 15203 or through the organization’s website.  Additional information can be found on Dollar Energy Fund’s website, www.dollarenergy.org.  Follow us on Twitter @DollarEnergyFnd, on Facebook at www.facebook.com/DollarEnergyFund, and on Instagram @dollarenergyfund.  


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