Residents are being advised to be aware of scammers who pose as utility employees and demand immediate payment or personal information under the false threat of service disconnection.

 

According to information from American Electric Power, thieves typically attempt to steal money by phone or in person, but residents should also be on the lookout for falsified mail and email as well.

 

The utility states they never ask customers for prepaid debit cards for payment.

 

If you receive such a call, you should hang up the phone and call AEP Ohio immediately at 1-800-672-2231. An employee can tell you if they have contacted you about your bill.